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Event Details

Event Title
Seminar: "Business and Service Continuity & Major Incident Management"
Event Type
Seminar
Event Description
Topic: Business and Service Continuity & Major Incident Management

Members: £199 +vat / Non-members: £325 +vat

Business continuity plans define precisely what the organization must do in order to survive a major disruption of its business activities.

Service continuity plans define precisely how ICT will provide IT services after a major disruption to the IT services.

Both use risk assessments, Major incident response plans and recovery plans.

ICT hardware and software infrastructures are ever more complex. So when it comes to supporting business continuity where do we start? What challenges will we face and have to plan for?

“This seminar is targeted at Continuity, DR, major incident managers and configuration managers who job it is to handle major disruptions to the business in order to ensure its continual survival”


Key learning outcomes of this seminar include:

• Understand business continuity management and Service continuity management , the similarities, and the differences
• Learn what are the key interfaces to other processes
• Understand the need to identify key staff as well as key systems
• Learn where to start - what are the key elements of a successful continuity plans, incident response and recovery plans
• Learn how to develop and structure your major incident response plans
• Learn how to better manage a major incident
• What is the skill profile and roles of a Business continuity & major incident manager
• Learn how to develop and structure your recovery plans
• Learn what data and classifications needs to be stored in your CMDB to support risk assessment, continuity planning and testing
• Learn why it may not always possible to ‘action a return to service’ after invoking your recovery plan
• Top 5 recommendation & mistakes to learn from others
Date From
05/12/2012
Date To
05/12/2012
Start Time
09:00 AM
End Time
04:00 PM
Venue
Bletchley Park Museum
Address 1
Sherwood Drive
Town
BLETCHLEY
County
Buckinghamshire
Post Code
MK3 6EB


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