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Saturday, 25 May 2013
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A Dictionary of IT Service Management Terms, Definitions and Abbreviations ITIL 2011 Edition
£7.50
£6.00
A Dictionary of IT Service Management Terms, Definitions and Abbreviations ITIL 2011 Edition (10 Pack Special Offer)
£60.00
£48.00
An Executive Guide to Value Management
£9.95
£8.46
Assortment Pack - itSMF UK pocket guides
£90.00
£76.50
E-mail Security
£19.95
£16.96
Foundation and Dictionary Bundle 2011 Edition
£18.00
£14.40
Four ITIL Capability Handbooks - special offer
£35.00
£28.00
Frameworks for IT Management - A Pocket Guide
£15.00
£12.75
How to do CCRM
£9.95
£7.96
How To Do CCRM (10-pack special offer)
£80.00
£64.00
Implementing IT Governance A Pocket Guide
£15.00
£12.75
ISO/IEC 20000 - a pocket guide
£15.00
£12.75
ISO/IEC 20000-1:2011 - A Pocket Guide
£15.95
£13.56
IT Service CMM: A pocket guide
£15.00
£12.75
ITIL A Pocket Guide - 2011 Edition
£15.00
£12.75
ITIL Foundation Handbook (2011)
£10.95
£8.76
ITIL V3 Capability Operational Support & Analysis Handbook (OSA)
£9.95
£7.96
ITIL V3 Capability Planning, Protection and Optimization ITIL V3 Intermediate Capability (PPO) Handbook
£9.95
£7.96
ITIL V3 Capability Release, Control & Validation Handbook (RCV)
£9.95
£7.96
ITIL V3 Capability Service Offerings and Agreements (SOA) Handbook
£9.95
£7.96
Key Element Guide ITIL Continual Service Improvement 2011
£9.95
£8.46
Key Element Guide ITIL Service Design 2011
£9.95
£8.46
Key Element Guide ITIL Service Operation 2011
£9.95
£8.46
Key Element Guide ITIL Service Strategy 2011
£9.95
£8.46
Key Element Guide ITIL Service Transition 2011
£9.95
£8.46
Key Element Guide Suite 2011
£44.95
£35.96
Management of Risk Pocketbook
£3.50
£2.98
Managing Successful Programmes Pocketbook
£3.50
£2.98
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Microsoft Operations Framework V4.0
£13.50
£11.48
Planning and Achieving ISO/IEC 20000 Certification, 2012 Edition
£9.95
£7.96
Planning and Achieving ISO/IEC 20000 Certification, 2012 Edition (10 Pack Special Offer)
£80.00
£64.00
Portfolio, Programme and Project Offices Pocketbook
£3.50
£2.98
PRINCE2 Pocketbook 2009
£4.00
£3.40
Service Level Management - a Practitioner's Guide
£15.00
£12.00
Service Level Management - a Practitioner's Guide (10 Pack Special Offer)
£120.00
£96.00
SFIA - a Pocket Overview
£9.95
£7.96
SFIA - a Pocket Overview (10-pack special offer)
£80.00
£64.00
Six Sigma for IT Management - a pocket guide
£13.50
£11.48
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