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Image Title Price (Low to High) Member's Price
Key Element Guide ITIL Continual Service Improvement 2011 Key Element Guide ITIL Continual Service Improvement 2011 £9.95£8.46
Key Element Guide ITIL Service Design 2011 Key Element Guide ITIL Service Design 2011 £9.95£8.46
Key Element Guide ITIL Service Operation 2011 Key Element Guide ITIL Service Operation 2011 £9.95£8.46
Key Element Guide ITIL Service Strategy 2011 Key Element Guide ITIL Service Strategy 2011 £9.95£8.46
Key Element Guide ITIL Service Transition 2011 Key Element Guide ITIL Service Transition 2011 £9.95£8.46
ITIL V3 Capability Service Offerings and Agreements (SOA) Handbook ITIL V3 Capability Service Offerings and Agreements (SOA) Handbook £9.95£7.96
ITIL V3 Capability Planning, Protection and Optimization ITIL V3 Intermediate Capability (PPO) Handbook ITIL V3 Capability Planning, Protection and Optimization ITIL V3 Intermediate Capability (PPO) Handbook £9.95£7.96
Planning and Achieving ISO/IEC 20000 Certification, 2012 Edition Planning and Achieving ISO/IEC 20000 Certification, 2012 Edition £9.95£7.96
ITIL V3 Capability Operational Support & Analysis Handbook (OSA) ITIL V3 Capability Operational Support & Analysis Handbook (OSA) £9.95£7.96
ITIL V3 Capability Release, Control & Validation Handbook (RCV) ITIL V3 Capability Release, Control & Validation Handbook (RCV) £9.95£7.96
ITIL Foundation Handbook (2011) ITIL Foundation Handbook (2011) £10.95£8.76
ITIL Foundation Handbook 2011 PDF ITIL Foundation Handbook 2011 PDF £10.95£8.76
Service Level Management - a Practitioner's Guide Service Level Management - a Practitioner's Guide £15.00£12.00
ITIL A Pocket Guide - 2011 Edition ITIL A Pocket Guide - 2011 Edition £15.00£12.75
Foundation and Dictionary Bundle 2011 Edition Foundation and Dictionary Bundle 2011 Edition £18.00£14.40
IT Service Management Foundation Practice Questions (Second Edition) IT Service Management Foundation Practice Questions (Second Edition) £19.99£16.99
IT Service Management: A Guide for ITIL Foundation Exam Candidates-Second Edition IT Service Management: A Guide for ITIL Foundation Exam Candidates-Second Edition £19.99£16.99
ITIL For Dummies - 2011 Edition ITIL For Dummies - 2011 Edition £21.99£18.69
Passing your ITIL® Foundation Exam PDF - 2011 Edition Passing your ITIL® Foundation Exam PDF - 2011 Edition £22.00£18.70
Passing your ITIL Foundation Exam (2011 edition) Passing your ITIL Foundation Exam (2011 edition) £22.00£18.70
Configuration Management: Expert Guidance for ITSM Configuration Management: Expert Guidance for ITSM £24.95£21.21
ITIL Foundation Exam Study Guide ITIL Foundation Exam Study Guide £24.99£21.24
Introduction to the ITIL® Service Lifecycle PDF Introduction to the ITIL® Service Lifecycle PDF £30.00£25.50
Introduction to the ITIL Service Lifecycle 2011 - Online Annu... Introduction to the ITIL Service Lifecycle 2011 - Online Annu... £30.00£25.50
Passing Your Intermediate Exam (PDF) Passing Your Intermediate Exam (PDF) £30.00£25.50
Building an ITIL Based Service Management Department Building an ITIL Based Service Management Department £30.00£25.50
Passing Your ITIL Intermediate Exams Passing Your ITIL Intermediate Exams £30.00£25.50
ITIL® Lite - A Road Map to Full or Partial ITIL Implementation ITIL® Lite - A Road Map to Full or Partial ITIL Implementation £30.00£25.50
Introduction to the ITIL® Service Lifecycle 2011 Introduction to the ITIL® Service Lifecycle 2011 £30.00£25.50
Information Lifecycle Support: Wisdom, Knowledge, Information and Data Management (WKIDM) Information Lifecycle Support: Wisdom, Knowledge, Information and Data Management (WKIDM) £30.00£25.50
Building an ITIL-Based Service Management Dept, PDF version Building an ITIL-Based Service Management Dept, PDF version £32.00£27.20
Greening Service Management Greening Service Management £32.00£25.60
Four ITIL Capability Handbooks - special offer Four ITIL Capability Handbooks - special offer £35.00£28.00
The Service Catalog The Service Catalog £36.00£30.60
IT Financial Management IT Financial Management £38.00£32.30
Capacity Management Capacity Management £38.00£32.30
Foundations of IT Service Management Based on ITIL V3 Foundations of IT Service Management Based on ITIL V3 £39.00£33.15
Foundations of ITIL® 2011 Edition Foundations of ITIL® 2011 Edition £39.95£33.96
The ITIL® Process Manual The ITIL® Process Manual £39.95£33.96
Practical IT Service Management Practical IT Service Management £39.95£33.96
ITIL V3 Small Scale Implementation ITIL V3 Small Scale Implementation £40.00£34.00
Key Element Guide Suite 2011 Key Element Guide Suite 2011 £44.95£38.21
ITIL Release Management - a hands-on guide ITIL Release Management - a hands-on guide £44.99£38.24
ITIL V3 Guide to Software Asset Management PDF ITIL V3 Guide to Software Asset Management PDF £45.00£38.25
ITIL V3 Guide to Software Asset Management ITIL V3 Guide to Software Asset Management £45.00£38.25
Effective IT Service Management Effective IT Service Management £49.99£42.49
Continual Service Improvement (CSI) - Online Annual Subscription Continual Service Improvement (CSI) - Online Annual Subscription £75.00£63.75
Service Design 2011 Edition - Online Annual Subscription Service Design 2011 Edition - Online Annual Subscription £75.00£63.75
Service Operation 2011 Edition  - Online Annual Subscription Service Operation 2011 Edition - Online Annual Subscription £75.00£63.75
Service Strategy 2011 Edition - Online Annual Subscription Service Strategy 2011 Edition - Online Annual Subscription £75.00£63.75
Service Transition 2011 Edition - Online Annual Subscription Service Transition 2011 Edition - Online Annual Subscription £75.00£63.75
ITIL Planning to Implement Service Management (PISM) ITIL Planning to Implement Service Management (PISM) £75.00£63.75
How To Do CCRM (10-pack special offer) How To Do CCRM (10-pack special offer) £80.00£64.00
Planning and Achieving ISO/IEC 20000 Certification, 2012 Edition (10 Pack Special Offer) Planning and Achieving ISO/IEC 20000 Certification, 2012 Edition (10 Pack Special Offer) £80.00£64.00
Continual Service Improvement 2011 Edition (Hard Copy) Continual Service Improvement 2011 Edition (Hard Copy) £85.00£72.25
Service Operation 2011 Edition (HardCopy) Service Operation 2011 Edition (HardCopy) £85.00£72.25
Service Transition 2011 Edition (PDF) Service Transition 2011 Edition (PDF) £85.00£72.25
Service Transition 2011 Edition (HardCopy) Service Transition 2011 Edition (HardCopy) £85.00£72.25
Service Strategy 2011 (PDF) Service Strategy 2011 (PDF) £85.00£72.25
Service Strategy 2011 Edition (Hard Copy) Service Strategy 2011 Edition (Hard Copy) £85.00£72.25
Continual Service Improvement 2011 Edition (PDF) Continual Service Improvement 2011 Edition (PDF) £85.00£72.25
Service Design 2011 Edition (HardCopy) Service Design 2011 Edition (HardCopy) £85.00£72.25
Service Design 2011 Edition (PDF) Service Design 2011 Edition (PDF) £85.00£72.25
Service Operation 2011 Edition (PDF) Service Operation 2011 Edition (PDF) £85.00£72.25
ITIL Foundation Starter Kit ITIL Foundation Starter Kit £90.00£72.00
Complete ITSM Metrics Complete ITSM Metrics £119.00£95.20
Service Level Management - a Practitioner's Guide (10 Pack Special Offer) Service Level Management - a Practitioner's Guide (10 Pack Special Offer) £120.00£96.00
ITIL Lifecycle Publication Suite 2011 Edition - Online Annual Subscription ITIL Lifecycle Publication Suite 2011 Edition - Online Annual Subscription £299.00£254.15
NEW ITIL Lifecycle Publication Suite 2011 (Hardcopy) NEW ITIL Lifecycle Publication Suite 2011 (Hardcopy) £299.00£239.20
NEW ITIL Lifecycle Publication Suite 2011 (PDF) NEW ITIL Lifecycle Publication Suite 2011 (PDF) £299.00£239.20

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