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Image	Title (A to Z)	Price	Member's Price
	Building an ITIL Based Service Management Department	£30.00	£25.50
	Building an ITIL-Based Service Management Dept, PDF version	£32.00	£27.20
	Capacity Management	£38.00	£32.30
	Configuration Management: Expert Guidance for ITSM	£24.95	£21.21
	Continual Service Improvement (CSI) - Online Annual Subscription	£75.00	£63.75
	Continual Service Improvement 2011 Edition (Hard Copy)	£85.00	£72.25
	Continual Service Improvement 2011 Edition (PDF)	£85.00	£72.25
	Effective IT Service Management	£49.99	£42.49
	Foundation and Dictionary Bundle 2011 Edition	£18.00	£14.40
	Foundation Exam Starter Kit 2011	£63.00	£53.55
	Foundations of IT Service Management Based on ITIL V3	£39.00	£33.15
	Foundations of ITIL® 2011 Edition	£39.95	£33.96
	Four ITIL Capability Handbooks - special offer	£35.00	£28.00
	Greening Service Management	£32.00	£25.60
	How To Do CCRM (10-pack special offer)	£80.00	£64.00
	Information Lifecycle Support: Wisdom, Knowledge, Information and Data Management (WKIDM)	£30.00	£25.50
	Introduction to the ITIL Service Lifecycle 2011 - Online Annu...	£30.00	£25.50
	Introduction to the ITIL® Service Lifecycle 2011	£30.00	£25.50
	Introduction to the ITIL® Service Lifecycle PDF	£30.00	£25.50
	IT Financial Management	£38.00	£32.30
	IT Service Management Foundation Practice Questions (Second Edition)	£19.99	£16.99
	IT Service Management: A Guide for ITIL Foundation Exam Candidates-Second Edition	£19.99	£16.99
	ITIL A Pocket Guide - 2011 Edition	£15.00	£12.75
	ITIL For Dummies - 2011 Edition	£21.99	£18.69
	ITIL Foundation Exam Study Guide	£24.99	£21.24
	ITIL Foundation Handbook (2011)	£10.95	£8.76
	ITIL Foundation Handbook 2011 PDF	£10.95	£8.76
	ITIL Lifecycle Publication Suite 2011 Edition - Online Annual Subscription	£299.00	£254.15
	ITIL Planning to Implement Service Management (PISM)	£75.00	£63.75
	ITIL Release Management - a hands-on guide	£44.99	£38.24
	ITIL V3 Capability Operational Support & Analysis Handbook (OSA)	£9.95	£7.96
	ITIL V3 Capability Planning, Protection and Optimization ITIL V3 Intermediate Capability (PPO) Handbook	£9.95	£7.96
	ITIL V3 Capability Release, Control & Validation Handbook (RCV)	£9.95	£7.96
	ITIL V3 Capability Service Offerings and Agreements (SOA) Handbook	£9.95	£7.96
	ITIL V3 Guide to Software Asset Management	£45.00	£38.25
	ITIL V3 Guide to Software Asset Management PDF	£45.00	£38.25
	ITIL V3 Small Scale Implementation	£40.00	£34.00
	ITIL® Lite - A Road Map to Full or Partial ITIL Implementation	£30.00	£24.00
	Key Element Guide ITIL Continual Service Improvement 2011	£9.95	£8.46
	Key Element Guide ITIL Service Design 2011	£9.95	£8.46
	Key Element Guide ITIL Service Operation 2011	£9.95	£8.46
	Key Element Guide ITIL Service Strategy 2011	£9.95	£8.46
	Key Element Guide ITIL Service Transition 2011	£9.95	£8.46
	Key Element Guide Suite 2011	£44.95	£35.96
	NEW ITIL Lifecycle Publication Suite 2011 (Hardcopy)	£299.00	£239.20
	NEW ITIL Lifecycle Publication Suite 2011 (PDF)	£299.00	£254.15
	Passing Your Intermediate Exam (PDF)	£30.00	£25.50
	Passing your ITIL Foundation Exam (2011 edition)	£22.00	£17.60
	Passing Your ITIL Intermediate Exams	£30.00	£24.00
	Passing your ITIL® Foundation Exam PDF - 2011 Edition	£22.00	£18.70
	Planning and Achieving ISO/IEC 20000 Certification, 2012 Edition	£9.95	£7.96
	Planning and Achieving ISO/IEC 20000 Certification, 2012 Edition (10 Pack Special Offer)	£80.00	£64.00
	Practical IT Service Management	£39.95	£33.96
	Service Design 2011 Edition - Online Annual Subscription	£75.00	£63.75
	Service Design 2011 Edition (HardCopy)	£85.00	£72.25
	Service Design 2011 Edition (PDF)	£85.00	£72.25
	Service Level Management - a Practitioner's Guide	£15.00	£12.00
	Service Level Management - a Practitioner's Guide (10 Pack Special Offer)	£120.00	£96.00
	Service Operation 2011 Edition - Online Annual Subscription	£75.00	£63.75
	Service Operation 2011 Edition (HardCopy)	£85.00	£72.25
	Service Operation 2011 Edition (PDF)	£85.00	£72.25
	Service Strategy 2011 (PDF)	£85.00	£72.25
	Service Strategy 2011 Edition - Online Annual Subscription	£75.00	£63.75
	Service Strategy 2011 Edition (Hard Copy)	£85.00	£72.25
	Service Transition 2011 Edition - Online Annual Subscription	£75.00	£63.75
	Service Transition 2011 Edition (HardCopy)	£85.00	£72.25
	Service Transition 2011 Edition (PDF)	£85.00	£72.25
	The ITIL® Process Manual	£39.95	£33.96
	The Service Catalog	£36.00	£30.60