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Workshop: Service Catalogue
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Workshop: Service Catalogue Export to Your Calendar

22/05/2017

When: 22nd May 2017
9:30 AM until 4:30 PM
Where: 150 Minories (Mansell Room)
London, London  EC3N 1LS
United Kingdom
Presenter:
John Noctor
Contact:
Events Team
Phone: 0118 918 6500

Registration Information
Online registration is available until: 22/05/2017
Details

What is it?

Guidance, education and advice to help define services and build a practical service catalogue.

 

What does it involve?

Our workshops have been developed to meet the requirements of members by providing a grounding in key areas of service management. Workshops cover the essential elements of the subject in a relaxed, interactive format:

  • Debunking the hype - separating the hard facts from the myths
  • Ten things you should know - based on our members’ first-hand knowledge rather than the textbook theory
  • Practical case study and knowledge sharing - a chance to examine our detailed case-study and share experiences and war-stories
  • Resources and information to share back at your organisation. 

At our last Service Catalogue workshop, 100% of delegates said they would recommend it to their colleagues.

 

Who is it for?

This event is designed for those who are looking to build a new catalogue or redesign an existing one.

 

How much does it cost?

For ITSMF UK members, it's £375.00 + VAT.

If you're not a member, it's £550.00 + VAT. Find out more about becoming a member.

Register now!

To book by phone, call the office on 0118 918 6500.

 
 

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