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South West and Wales regional event
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Regional Member Meetings are run by member volunteers and their events are free for all ITSMF UK members to attend.

 Export to Your Calendar 09/03/2017
When: 9th March 2017
9.30 am
Where: Map this event »
EE
Capricorn, 2620 The Quadrant, Aztec West,
Almondsbury
Bristol, Avon  BS32 4AQ
United Kingdom
Contact: Events Team


Online registration is available until: 09/03/2017
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What is it?

Regional Member Meetings are run by member volunteers and their events are free for all ITSMF UK members to attend.

Who is it for?

If you're an ITSMF UK member, it's for you.

No matter how experienced you are, what level you are in your company, Regional Member Meetings are great opportunities to connect with your peers in the locality.

What does it involve?

Come and join us at our next member’s event at EE in Bristol. Following on from our last event, we’ll be talking about Employee experience and what this means to delivering a service. We’ll also be hooking up with the Special Interest Group for Service Transition and talking about  the 4Ps, Rudyard Kipling and Configuration Management.  Responding to feedback, as well as great presentations, we’re building in more time for group discussion, to quiz the experts and to talk about your challenges. I do hope you can join us.”

The schedule for the day looks like this at the moment.

09:30

Registration and Coffee

Simon Hodgson

10:00

Introduction and Objectives

Simon Hodgson

10:15

Welcome to EE/IT SM at EE

Kevin Sharp

11:00

Group Discussion/Breakout

Simon Hodgson

11:10

Coffee and Discussion

11:25

itSMF Update

Colin Dudley

11:45

Employee Experience

Niall Rudd

12:15

Employee Experience breakout

Niall Rudd

13:00

Lunch

13:45

Transition SIG Presentation

Peter Mills

14:15

Transition Exercise

Peter Mills

14:55

Close

Simon Hodgson

How much does it cost?

It's absolutely free, if you're an itSMF UK member.

Register now!

To book by phone, call the office on 0118 918 6500.

 

Premier Gate
21 Easthampstead Road
Bracknell
Berks RG12 1JS

Tel: 0118 918 6500

Fax: 0118 969 9749

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