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Free Member Event (South West and Wales) - journey into the cloud; evolution of change management
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Our first Member Meeting of 2018 is kindly hosted by UCAS in Cheltenham

When: 31st January 2018
10.00 AM until 3.00 PM
Where: UCAS
Rose Hill Court
New Barn Lane
Cheltenham, Gloucestershire  GL52 3LZ
United Kingdom
Contact: Events Team
0118 918 6500

Online registration is closed.
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Our first Member Meeting of 2018 is kindly hosted by UCAS in Cheltenham. We’ll be talking about the UCAS digital cloud journey and their transition from waterfall to agile. We’ll also be teaming up with the Special Interest Group Service Transition for an interactive session on the evolution of Change Management. There will also lots of opportunities to share your challenges and ideas. I hope you can join us.



Start Time

Session Name



Registration and Coffee



Introduction and Objectives

Simon Hodgson, Sopra Steria, itSMF SWW Chair


Welcome to UCAS

Andy Irving, Head of Service Management, UCAS


The UCAS Journey into the Cloud

Nick Harper, Head of Enterprise Technology Architecture, UCAS


Coffee and Discussion



Transition: Waterfall to Agile

Mark Woodfield, Head of Technology Development, UCAS


itSMF Update

Mark Lillycrop, itSMF UK





The Evolution of Change Management: An Interactive Session

Matt Hoey, Grant Thornton, itSMF Transition SIG Chair & itSMF Contributor of the Year 2017


Round up and close

Simon Hodgson


Kind Regards


Simon Hodgson

Chair of South West & Wales region


Attendance is free for members. If you're not an ITSMF UK member, find out more by clicking here.


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