Print Page   |   Sign In   |   Join
Search
Calendar

04/10/2016
Workshop: Shift Left - better resolution for the business, the customer & IT

05/10/2016
Scotland Region Member Meeting

13/10/2016
Masterclass: DevOps in an ITSM world

14/10/2016
Northern Ireland Region Member Meeting

18/10/2016
London & South East Region Member Meeting

  Discussion forum  
 
Share your views on ITSM on our Member Discussion Forum
 
  Social Media  
 
Follow us on...
 
 
 
 

YOUR AD COULD BE HERE.
FIND OUT MORE...

Masterclass: Proactive Problem Management
Tell a Friend About This EventTell a Friend
 

 Export to Your Calendar 01/11/2016
When: 1st November 2016
09:30
Where: Room 1 (Athens)
83 Victoria Street
London, London  SW1H 0HW
United Kingdom
Presenter: Barry Corless
Contact: Teresa Corre
0118 918 6500

« Go to Upcoming Event List  

The benefits of proactive problem management sound great in principle, but there is little guidance available on what you need to do to get started. Is it a process or just a set of related activities? Are you doing it already and don’t know it? Is it anything to do with reactive? What are the dependencies? What toolsets do you need?

In this masterclass, led by our Problem Management SIG Chair Barry Corless, we’ll introduce a number of activities that will get you started in the most elusive of disciplines.

 

Attendance fee: Members - £395 + VAT, Non-members - £795 + VAT

Sign In


Forgot your password?

Not a Member Yet?

  Service Talk Newsletter  
 
Download the latest Service Talk and browse recent back-issues