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19/01/2017
Masterclass: Major Incident Management

02/02/2017
Workshop: Change and Release Management

21/02/2017
Workshop: Continual Service Improvement

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Workshop: Continual Service Improvement
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Continual service improvement (CSI) ensures that services are aligned with changing business needs by measuring service performance and identifying relevant improvements. In reality, though, CSI is a complex activity, and making it ‘part of the day job’ can be challenging. This workshop considers how to make CSI part of the service management culture.

 Export to Your Calendar 21/02/2017
When: 21st February 2017
9.30 am
Where: Map this event »
Venue tbc
United Kingdom
Contact: Events Team
441189186520


Online registration is available until: 21/02/2017
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Continual service improvement (CSI) ensures that services are aligned with changing business needs by measuring service performance and identifying relevant improvements. In reality, though, CSI is a complex activity, and making it ‘part of the day job’ can be challenging. This workshop considers how to make CSI part of the service management culture.

 

Price £395.00 + VAT for members and £795.00 + VAT for non-members.

Please contact the office on 0118 918 6500 to discuss an on-site running of this event.

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