IT4IT has gained much attention in recent months. The Open Group’s reference architecture prescribes holistic management of the business of IT with continuous insight and control, offering a new perspective on the way that IT service is managed and delivered.
This special seminar considers the impact of IT4IT on the service management environment; compares the respective strengths of IT4IT, ITIL and other frameworks; and offers some real-world examples of the benefits of the architecture.
Tony Price, Director of WW IT4IT Strategic Consulting, Hewlett Packard Enterprise Software Services
Andrew Josey, VP, Standards & Certification, The Open Group
Rob Akershoek, IT4IT Architect, Shell, The Netherlands
Barclay Rae, CEO, ITSMF UK
Attendance fee: £195 + VAT