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04/10/2016
Workshop: Shift Left - better resolution for the business, the customer & IT

05/10/2016
Scotland Region Member Meeting

13/10/2016
Masterclass: DevOps in an ITSM world

14/10/2016
Northern Ireland Region Member Meeting

18/10/2016
London & South East Region Member Meeting

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ITSM Software Tools Forum
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Finding the right ITSM products and implementing them successfully is a challenge for any organisation, and keeping abreast of the latest software developments is becoming increasingly difficult as users have less and less time available to explore the options. Our ITSM Software Tools Forum brings together vendors, consultants and potential buyers under one roof to discuss product selection and implementation.

10/02/2016
When: 10th February 2016
09:30am
Where: Copthorne Tara Hotel
Scarsdale Place, Kensington
London, London  W8 5SR
United Kingdom
Contact: Events Team
0118 918 6500


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Finding the right ITSM products and implementing them successfully is a challenge for any organisation, and keeping abreast of the latest software developments is becoming increasingly difficult as users have less and less time available to explore the options. Our ITSM Software Tools Forum brings together vendors, consultants and potential buyers under one roof to discuss product selection and implementation.

There will be multiple sponsor presentations over the course of the day, and speakers will be sharing their views on trends and developments in ITSM and the challenges of tool implementation and integration. There will be a discussion on ITSM tool integration and automation: what does the future hold for your toolset, and how can automation improve the efficiency and effectiveness of your ITSM environment?

Delegates will have ample time available to network with other attendees and quiz the sponsors and exhibitors about their particular solutions. 

THIS EVENT IS FREE TO MEMBERS (non-members £150 + VAT)

 

Agenda

Arrive

09.15

Coffee/Tea Networking

09.15 – 10.00

Intro (Barclay Rae)

10.00 – 10.15

Heat Software

10.15 – 10.45

Hewlett Packard Enterprise

10.45 – 11.15

Coffee/Tea

11.15 – 11.45

Marval Software

11.45 – 12.15

Lunch

12.15 – 13.15

Welcome back

13.15 – 13.20

Cherwell Software

13.20 – 14.10

Hornbill

14.10 – 14.40

Coffee/Tea

14.40 – 15.00

Leankit

15.00 – 15.30

Q & A

15.30 – 16.00

Close

16.00

Also exhibiting are:- CIH Solutions, LANdesk Securities & Sumerian

 

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