DevOps has recently attracted a great deal of attention in the ITSM world, but it's important to understand the strengths and limitations of the philosophy. DevOps adoption is not signalling the end of ITIL, nor is it about abandoning current investment in process. Rather, it is more akin to upgrading your approach in a way that drives enhanced value to your organisation. DevOps offers operations a significant opportunity to rapidly remove work and activities that they should not be focusing on, and instead allow them to focus on what really matter. This masterclass, led by award-winning ITSM consultant Rob Stroud, helps delegates to embrace DevOps principles in the most effective ways.

Masterclass places cost £395.00 + VAT for members and £795.00 + VAT for non-members.