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Masterclass: Creating a Successful Service Catalogue
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This Masterclass, led by distinguished ITIL author and ITSM consultant Colin Rudd, provides a brief explanation and discussion of the theory of the service catalogue and then focuses specifically on the practical aspects of creating a catalogue that works. At the end of the event, delegates should be able to design and implement an effective service catalogue for their organisation, recognising the pitfalls to look out for along the way.

09/09/2015
When: 9th September 2015
9:30 AM until 4:30 PM
Where: The Grange Hotel
Sonning Suite
Charles Square
Bracknell, Berkshire  RG12 1DF
United Kingdom
Contact: Events Team
0118 918 6500


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This Masterclass, led by distinguished ITIL author and ITSM consultant Colin Rudd, provides a brief explanation and discussion of the theory of the service catalogue and then focuses specifically on the practical aspects of creating a catalogue that works. At the end of the event, delegates should be able to design and implement an effective service catalogue for their organisation, recognising the pitfalls to look out for along the way.

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