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London & South East Region Member Meeting

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Transition SIG and the London/SE Regional forum
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In this joint Service Transition SIG/London & SE Region event, we will set the scene by hearing how our hosts the FCA are approaching their SIAM challenges and how integration affects the way we deal with service transition. SIG member Tony Oxley will be talking about the way that SIAM has been used at Rolls Royce, and regional chair David Backham will share his personal experience of working on various SIAM projects.

08/05/2015
When: 8 May 2015
9.30 AM until 3.45 PM
Where: FCA
25 The North Colonnade
Canary Wharf
London, London  E14 5HS
United Kingdom
Contact: Teresa Corre
0118 918 6502


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Service Integration and Management is still a developing and fairly young discipline. It’s also not without controversy. A recent article entitled Knocking down the Towers of SIAM from Alex Holmes (deputy director of CTO at The Cabinet Office) roundly criticised some core aspects of SIAM and stated that “The Tower Model doesn’t work…”

           

Not everyone thinks it’s as simple as that. Whilst Alex has touched on some important points with regard to SIAM, there is now an excellent opportunity to move service integration forward, taking into account - among other things - what we have learned from the Tower Model.

           

In this joint Service Transition SIG/London & SE Region event, we will set the scene by hearing how our hosts the FCA are approaching their SIAM challenges and how integration affects the way we deal with service transition. SIG member Tony Oxley will be talking about the way that SIAM has been used at Rolls Royce, and regional chair David Backham will share his personal experience of working on various SIAM projects.

             

As well as the presentations, there will be an opportunity for participants to split into groups to discuss SIAM-related issues (helping to define the problems and possibly offering solutions) and then play the results back to the audience.

             

This event is the first London & South East Regional meeting for some time, and provides a spring-board for future events in the region. If you are interested in being involved in shaping regional activities please contact teresa.corre@itsmf.co.uk

           

We look forward to seeing you at the event.

 

Matt Hoey - Transition Management SIG Chair

Dave Backham - London & SE interim Chair

 

 

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