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Masterclass: Creating a Successful Service Catalogue
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This Masterclass, led by distinguished ITIL author and ITSM consultant Colin Rudd, provides a brief explanation and discussion of the theory of the service catalogue and then focuses specifically on the practical aspects of creating a catalogue that works. At the end of the event, delegates should be able to design and implement an effective service catalogue for their organisation, recognising the pitfalls to look out for along the way.

17/03/2015
When: 17th March 2015
9:30 AM until 4:30 PM
Where: ITSMF UK Office
150 Wharfedale Rd
Winnersh Triangle, Berkshire  RG41 5RB
United Kingdom
Contact: Events Team
0118 918 6500


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This Masterclass, led by distinguished ITIL author and ITSM consultant Colin Rudd, provides a brief explanation and discussion of the theory of the service catalogue and then focuses specifically on the practical aspects of creating a catalogue that works. At the end of the event, delegates should be able to design and implement an effective service catalogue for their organisation, recognising the pitfalls to look out for along the way.

Premier Gate
21 Easthampstead Road
Bracknell
Berks RG12 1JS

Tel: 0118 918 6500

Fax: 0118 969 9749

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