Masterclass: Creating a successful service catalogue
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This Masterclass, led by distinguished ITIL author and ITSM consultant Colin Rudd, provides a brief explanation and discussion of the theory of the service catalogue and then focuses specifically on the practical aspects of creating a catalogue that works. At the end of the event, delegates should be able to design and implement an effective service catalogue for their organisation, recognising the pitfalls to look out for along the way.

26/11/2014
When: 26 November 2014
9.30 am
Where: ITSMF UK Office
150 Wharfedale Road
Winnersh Triangle
Wokingham, Berkshire  RG41 5RB
United Kingdom
Contact: Events Team
441189186520


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This Masterclass, led by distinguished ITIL author and ITSM consultant Colin Rudd, provides a brief explanation and discussion of the theory of the service catalogue and then focuses specifically on the practical aspects of creating a catalogue that works. At the end of the event, delegates should be able to design and implement an effective service catalogue for their organisation, recognising the pitfalls to look out for along the way.

Attendance fee: £395.00 + VAT for members, £795.00 + VAT for non-members