itSMF UK

Masterclass: Creating a Successful Service Catalogue

This Masterclass, led by distinguished ITIL author and ITSM consultant Colin Rudd, provides a brief explanation and discussion of the theory of the service catalogue and then focuses specifically on the practical aspects of creating a catalogue that works. Attendance fee: £395.00 + VAT for members, £795.00 + VAT for non-members

	24/09/2014
When:	24 September 2014 9.30 am
Where:	ITSMF UK Office 150 Wharfedale Road Winnersh Triangle, Berkshire RG41 5RB United Kingdom
Presenter:	Colin Rudd
Contact:	Events Team 0118 9186500

Online registration is closed.

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This Masterclass, led by distinguished ITIL author and ITSM consultant Colin Rudd, provides a brief explanation and discussion of the theory of the service catalogue and then focuses specifically on the practical aspects of creating a catalogue that works. At the end of the event, delegates should be able to design and implement an effective service catalogue for their organisation, recognising the pitfalls to look out for along the way.

Attendance fee: £395.00 + VAT for members, £795.00 + VAT for non-members

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