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Regional: South West & Wales
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The next SW+W regional event focuses on Bring Your Own Device (BYOD), shared services and Cloud. Guest speakers include Phil Dally from EE, John Lunn from BT, and Irene Docherty from Wiltshire County Council. This is a great opportunity to share Cloud and BYOD experiences with other attendees and discuss the way forward for ITSM in a shared services environment.

24/07/2014
When: 24 July 2014
9:30 AM until 4 PM
Where: EE
Capricorn, 2620 The Quadrant
Aztec West, Almondsbury
Bristol, Avon  BS32 4AQ
United Kingdom
Contact: Events Team
0118 918 6500


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The next SW+W regional event focuses on Bring Your Own Device (BYOD), shared services and Cloud. Guest speakers include Phil Dally from EE, John Lunn from BT, and Irene Docherty from Wiltshire County Council. This is a great opportunity to share Cloud and BYOD experiences with other attendees and discuss the way forward for ITSM in a shared services environment.


Agenda

09:30 - 10:00

Registration / Coffee

10:00 - 10:10

Introductions / Meeting Objectives – Mike Unwin

10:10 - 10:40

Current developments within the Forum – Colin Dudley (itSMF UK)

10:40 - 10:55

Welcome to EE – EE Head of IT Services

10:55 - 11:30

BYOD Policy at EE - (Phil Dally – Enterprise Architect)

11:25 - 11:40

Break for Coffee

11:40 - 12:20

Cloud Services are within the Microsoft Stack (Office365 and Azure) – John Lunn (Consultant at BT)

12:20 - 13:00

BYOD / Cloud Computing and Shared Services Policies at Wiltshire County Council – Irene Docherty (Release Officer – Wiltshire CC)

13:00 - 14:30

Lunch and Break-Out Sessions –In Groups you are asked to discuss in particular BYOD policies (your own or your general views summarising the pros / cons and consider future events / venues / topics for the South Wales and West Regional itSMF Group.

14:30 - 15:10

Feedback in plenary and general discussion on Shared Services

15:10 - 15:30

AoB / Close / Depart

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