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Masterclass: "SIAM - gaining value from multiple vendor relationships"
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Service Integration and Management (SIAM) is on the agenda of most CIOs right now. As internal service delivery models are gradually replaced or supplemented by multi-vendor service agreements, SIAM offers a new framework for managing this key service capability. But for those seeking a simple roadmap for multi-sourcing, there's still some work to do. This seminar brings together a wide range of perspectives on SIAM, from tooling to supplier management to SLM and transition.

09/12/2014
When: 9th December 2014
9:30 AM until 4:30 PM
Where: ITSMF UK Office
150 Wharfedale Road
Winnersh Triangle
Wokingham, Berkshire  RG41 5RB
United Kingdom
Presenter: James Finister
Contact: Events Team
0118 918 6500


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Service Integration and Management (SIAM) is on the agenda of most CIOs right now. As internal service delivery models are gradually replaced or supplemented by multi-vendor service agreements, SIAM offers a new framework for managing this key service capability. But for those seeking a simple roadmap for multi-sourcing, there's still some work to do.

This seminar brings together a wide range of perspectives on SIAM, from tooling to supplier management to SLM and transition.

 

Member Price £299 + VAT, Non Member Price £400 + VAT

(Member deal - two delegates for £400 + VAT)

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