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Masterclass: 'Proactive Problem Management'
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The benefits of proactive problem management sound great in principle, but there is little guidance available on what you need to do to get started. Is it a process or just a set of related activities? Are you doing it already and don’t know it? Is it anything to do with reactive? What are the dependencies? What toolsets do you need? In this masterclass, we’ll introduce a number of activities that will get you started in the most elusive of disciplines; swap ideas; discuss issues; share solut

When: 4 March 2014
Where: ITSMF UK Office
150 Wharfedale Road
Winnersh Triangle
Wokingham, Berkshire  RG41 5RB
United Kingdom
Presenter: Barry Corless
Contact: Teresa Corre
0118 918 6500

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Tel: 0118 918 6500

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