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Free Member Event (North)
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North member's event

 Export to Your Calendar 06/03/2018
When: 6th March2018
10.00 AM until 3.00 PM
Where: Devonshire Hall, Leeds University
15 Cumberland Road
Leeds LS6 2EF
United Kingdom
Contact: Events Team
0118 918 6500


Online registration is available until: 06/03/2018
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itSMF UK Regional Member meetings take place across the UK. They provide an opportunity for members to gather with other practitioners in their locality to share experiences, listen to guest speakers and discuss key service management issues. There's also a brief itSMF UK update.

 

Who is it for?

All ITSMF UK members 

 

How much does it cost?

For ITSMF UK members, it's free.

If you're not an ITSMF UK member, find out more by clicking here.

Description

North member's event

 

 

Agenda

Time

Agenda Item

Presenter

9:30 - 10:00

Registration& Refreshments

 

10:00 - 10:10

Introduction

Jennifer Smith (ITSMF North Regional Chair)

10:10 - 10:55

Supercharge Your Support Teams – Reward and Recognition that really works!”

Sally Bogg (Leeds Beckett University)

10:55 - 11:15

Refreshment Break

 

11:15 - 12:00

Mentoring for Success

Kat Turner (ITSMZone)

12:00 - 12:45

Verism and Change

Clare McAleese

12:45 - 13:45

Lunch

 

13:45 - 14:30

Change and Devops

Jon Morley (Dunelm)

14:30 - 14:45

Refreshment Break

 

14:45 - 15:30

GDPR

Charles HindMarsh (Enact Conveyancing)

15:30 - 15:45

Special Entertainment Treat

Charles HindMarsh (Enact Conveyancing)

15:45 - 16:00

Close and Feedback Forms

Jennifer Smith (ITSMF North Regional Chair)

Premier Gate
21 Easthampstead Road
Bracknell
Berks RG12 1JS

Tel: 0118 918 6500

Fax: 0118 969 9749

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