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itSMF UK Bookshop

itSMF UK Bookshop

All publications can be ordered on-line through the website. Members receive discounted prices (larger discounts are available on bulk purchases). For more information contact publications@itsmf.co.uk.

IMPORTANT: If you are renewing your membership and ordering publications in the same transaction, please renew membership first in order to obtain discount prices on books.

Our new interactive Publications Guide can be viewed here

 

Service Level Management: a Practitioner's Guide 

NEW SECOND EDITION !

SLM Practitioners Guide

Complete with CD of sample SLAs, Service Catalogs and other documents

 

 

itSMF UK RECOMMENDS…

Special recommendations

Books discussed in ServiceTalk Journal

ITIL core titles

 

ITIL V3 Foundation Handbook and Dictionary bundle

V3 bundle

 

ISO/IEC 20000 bundle

The Introduction and Roadmap to Certification

Recent publications

Service Catalogue

ITIL Capability pocket guides - OSA and RCV

osa

Special Offers

ITILV2 ICT Infrastructure Mgt

 

The ITIL Lifecycle Suite - made for sharing!

To find out how to provide online access to the ITIL V3 core books and ITIL Live across your department or organisation, contact publications@itsmf.co.uk

Time to cross the Bridge?

foundationmanagersbridge

 

 

Publication Categories

 itSMF UK does not recommend or endorse the books sold through this website unless specifically stated in the product description.

If you wish to purchase a publication that you cannot find on our website, please contact us at publications@itsmf.co.uk or 0118 918 6500 and we will be happy to provide it for you if we can - with member discounts where available.