IT Financial Management covers the financial process as described in ITIL and ISO/IESC 20000. This practical title provides knowledge and guidance to support:
· Operations: finance departments rely heavily on IT managers being able to identify, track and measure costs - sometimes at a very granular level.
· Budgeting: the very technical nature of IT operations means that budgeting can be more complex than many other areas.
· Project Delivery: large technical project deliveries means that costs can be correspondingly complex.
· Business modelling: pricing models rely heavily on IT managers' skills and accuracy. Where one service supports many commercial offerings a strong model is needed to apportion costs appropriately.
· Investment and the business case: a sound understanding of the financial contribution that IT assets make to the overall business is critical in order to gain support for ongoing investment.
£38.00
Price for an itSMF member:
£32.30
