The CMDB Imperative

Implementing an enterprise-wide Configuration Management Database (CMDB) is one of the most influential actions an IT organisation can take to improve service delivery and bridge the gap between technology and the business. With a well-designed CMDB in place, companies are better positioned to manage and optimise IT infrastructure, applications and services; automate more IT management tasks; and restrain burgeoning costs. "The CMDB Imperative" presents a start-to-finish implementation methodology that works and describes hom the CMDB is shifting towards the superior Configuration Management System (CMS).