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Wherever there is something to be lost or gained, there is the potential for disagreement. To find a constructive way forward when interests and priorities differ, decision makers need skills in negotiation.Negotiation outlines crucial techniques for reaching business agreements in business situations. It will help modern managers to bring conflicting interests closer, resolve conflicts and generate commitment.
Chapters include:
negotiation techniques
making deals and settlements
the reality of win/lose
finding common ground to resolve conflicts
using persuasion to gain support
generating committment
£8.00
Price for an itSMF member:
£6.80
