The Foundation Handbook, the bestselling "Little ITIL" for ITIL V3, was written by members of itSMF UK.
It performs a dual role. It's a quick management-level reference tool for those interested in ITIL V3. It also covers the full content of the ITIL V3 Foundation Certificate syllabus (May 2009 version) and provides an ideal revision aid. It offers basic information around each process and function in the lifecycle, with cross-referencing to the core books for more in-depth reading.
Endorsed by the APM Group, OGC's Official Accreditor for ITIL, the Handbook comes complete with a key indicating which sections of the syllabus require most detailed study.
Please contact us for details of special discounts on multiple orders.
Why not treat yourself to a V3 dictionary, the perfect companion to the Foundation Handbook?
We also have a limited number of copies of the first edition of the Handbook (pre-May 2009 updates) at a very substantial discount. Contact publications@itsmf.co.uk for further information.
£9.95
Price for an itSMF member:
£7.96
