The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. ITIL is based upon a lifecycle approach and the core guidance consists of five publications.
Publications in the suite:
Service Strategy
Service Design
Service Transition
Service Operation
Continual Service Improvement.
An Online Subscription gives you access to the latest authoritative text. Functionality includes:
Dynamic content
Easy navigation
Bookmarking
History
Cross-linking between chapters
Pop-up glossary of terms
ITIL 2011 Edition – The ITIL 2011 edition Online Subscription went live on 25 August and this new edition supersedes the 2007 version. If you had an active subscription on this date you will automatically receive this at no additional cost. Enjoy a considerable cost saving when purchasing all five titles together...
Details of your subscription will be sent to the e-mail address that is registered to your user account. Please be aware that the subscription information can take up to a week to arrive.
Looking for shared access?
We can also offer a multi-user version of the online subscription, designed to allow shared access to the Suite. For further information and pricing, contact publications@itsmf.co.uk
£299.00
Price for an itSMF member:
£254.15
