Agile Project and Service Management: delivering IT services using ITIL, PRINCE2 and DSDM Atern

This publication offers practical guidance on how to deliver an IT service by employing ITIL, PRINCE2 and DSDM Atern together. It discusses all three approaches, provides an overview of each, and considers their relative benefits. It also describes the issues that arise from implementing ITIL, the structure and content of PRINCE2, the breadth of DSDM, and how they fit together.

Key features include:

* A road map and action plan for implementing the approaches

* Case studies from companies who have implemented all or some of these frameworks

* Glossaries covering the terminology used within the three approaches.