This Pocket Guide provides a concise summary of ITIL version 3. A handy overview of this leading standard within the Service Management community.
Formerly known as 'IT Service Management based on ITIL V3 - A Pocket Guide’. The content remains unchanged.
See also itSMF's new ITIL V3 Foundation Handbook
£11.00
Price for an itSMF member:
£9.35
