THE ENGLISH VERSION OF THIS BOOK HAS NOW BEEN SUPERSEDED BY THE NEW OGC/TSO TITLE 'INTRODUCTION TO ITIL' (ISBN 0113309732)
LIMITED COPIES REMAIN WHICH ARE AVAILABLE AT A DISCOUNTED PRICE
TRANSLATIONS OF THIS BOOK IN DUTCH, GERMAN, SPANISH, CHINESE, JAPANESE AND FRENCH ARE STILL CURRENT AND AVAIALBLE... Please email publications@itsmf.com to order
This publication was aimed at everyone involved in IT Service Management or interested in the subject.
It was the first non-itSMF published book to be endorsed by the IPESC (itSMF International Publications Executive Sub-Committee).
£22.00
Price for an itSMF member:
£18.70