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IT Service Management - an Introduction (based on ITIL) [Edition 2]

THE ENGLISH VERSION OF THIS BOOK HAS NOW BEEN SUPERSEDED BY THE NEW OGC/TSO TITLE 'INTRODUCTION TO ITIL' (ISBN 0113309732)


LIMITED COPIES REMAIN WHICH ARE AVAILABLE AT A DISCOUNTED PRICE


TRANSLATIONS OF THIS BOOK IN DUTCH, GERMAN, SPANISH, CHINESE, JAPANESE AND FRENCH ARE STILL CURRENT AND AVAIALBLE... Please email publications@itsmf.com to order 


This publication was aimed at everyone involved in IT Service Management or interested in the subject.


It was the first non-itSMF published book to be endorsed by the IPESC (itSMF International Publications Executive Sub-Committee).


 

£22.00

Price for an itSMF member:

£18.70