The IT Strategy Management Process (Supporting IT Services Through Effective Knowledge Management).

Today, corporate and government organisations are faced with a large variety in IT choices, technology changing at an incredible speed and ever-increasing complexity. For medium and large companies, these factors alone can create enormous challenges, the complexity alone leads to complications such as confusion, unnecessary cost and delays as well as project failures. And yet it isn't the IT that matters, what does is the well-being of the business function supported by the IT, the speed at which it can be adapted to new developments and how quickly innovation can be brought to the market. This publication addresses that issue and attempts to meet the objective: Provide the fundamental structures that continuously push for creating, using and executing well-balanced, smart, complete and up-to-date IT Directives (strategies and their implementation instructions) and solutions throughout corporate and government organisations. Moreover it describes the critical pieces to a level that helps IT Management, process specialists and senior technical staff understand what is required to make things happen.