Few organisations can do everything themselves. There will always be services that it is better to source from other businesses. Acquiring services can bring economy, flexibility and innovation, supporting the business and allowing a better focus on key activities. This guide provides an overview of the process of acquiring a major service, from looking at strategic aims, through determining requirements, the formal procurement process and implementation, and recompetition at the end of a contract.
£12.50
Price for an itSMF member:
£10.63
