The official introduction to ITIL V2, this unique publication offers an essential overview of the methodology and benefits of ITIL. Clearly written and practical, anyone learning about ITIL or championing it within the organisation will find this book invaluable.
Also available in German, Italian, Brazilian-Portuguese, Japanese and Danish. If you require a translated version then please specify that requirement in the Special Instructions box on the Order Form.
SPECIAL PRICE!!
£28.00
Price for an itSMF member:
£23.80
