This book promotes the view that all businesses operate in changing environments. It shows how senior management can identify and then implement the correct IT responses to a whole range of external factors - from legislation to the climate! It is an invaluable addition to the library of anyone hoping to find the all-important link between the IT services and business success. This is a COMPLEMENTARY guide to the core ITIL set.
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£52.00
Price for an itSMF member:
£44.20
