itSMF UK Conference 2011 Agenda now available!
The premier ITSM event of the year is the itSMF UK Conference and Exhibition, which combines a programme of more than 40 educational sessions with a bustling ITSM exhibition and an annual awards dinner. This year the event will be returning to the Novotel London West on the 7th & 8th November 2011.
This years agenda includes some great topics such as:
- How green is your ITIL?
- Realising your potential via priSM
- ITIL Master - a candidate perspective
- Done! Implementing four ITIL processes in 15 countries
- How to make CSI a practical reality
- Transitioning to Strategic CM To manage 'The Cloud'
- and many, many more.....
We also have some great case studies from companies such as Dominos Pizza Group, Heineken UK and Deutsche Bank.
Download a copy of the conference 2011 agenda and start planning your visit.