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The ITIL® V3 Bridging Course Syllabus

The official ITIL accreditors  APM Group have published the syllabus for:

  • The ITIL® V3 Bridging Course Syllabus: ITIL V2 Manager to ITIL V3 Diploma

This qualification will bridge the gap between the ITIL Manager's Certificate in IT Service Management and the ITIL Diploma in IT Service Management. This course is only intended for those holding a valid ITIL Manager's Certificate in IT Service Management based ITIL versions 1 and 2.

Students wishing to progress to the Advanced ITIL Diploma in IT Service Management must provide documentary evidence of attaining this qualification (and the earlier Manager's Certificate) before being allow to progress to the Advanced Diploma level.

Target Group

The target group of the ITIL Bridge Qualification: ITIL V1/V2 Managers to ITIL V3 Diploma

  • Individuals who already hold the Manager's Certificate in IT Service Management at an earlier ITIL version, who wish to obtain the ITIL Diploma in IT Service Management, thereby demonstrating their knowledge of ITIL V3

This may include but is not limited to, CIOs, Senior IT Managers, IT Managers and Supervisors, IT professionals and IT Operation practitioners

Entry Criteria

This qualification is only available to candidates who already hold the Manager's Certificate in IT Service Management. The examination has been written on the basis that in preparing for the examination all candidates will have attended an accredited training course and will have read the ITIL Service Lifecycle Practices core guidance which includes:

  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement
  • Introduction to the Service Lifecycle (Optional but recommended)

Download: ITIL V3 Managers Bridge Syllabus