New titles on CMDB and CobiT
The CMDB Imperative - improving service delivery
The CMDB Imperative by Glenn O'Donnell and Carlos Casanova (with a foreword by itSMF International Board member Rob Stroud) provides practical advice and guidance on implementing a Configuration Management Database (CMDB) as a way of improving service delivery and optimising the IT infrastructure. It presents a start-to-finish implementation methodology that works and describes how the CMDB is shifting towards the superior Configuration Management System (CMS).
Further details: http://www.itsmf.co.uk/Shop/Products/cmdbimperative.aspx
The service management view of CobiT and IT governance
itSMFI has also given its support to the publication of the COBIT User Guide for Service Managers, a new guide from the IT Governance Institute that helps service managers better understand the need for IT governance and how to apply good practices in their specific roles and responsibilities. It facilitates easier use and adoption of COBIT and ITIL concepts and approaches, and encourages integration of COBIT with ITIL.
Further details: http://www.itsmf.co.uk/Shop/Products/cobitforSM.aspx
