itSMF UK Officially Recognise ISEB’s New Syllabus for a Foundation Level Qualification in ISO/IEC 20000, the IT Service Management Standard

After conducting a full review of ISEB’s Foundation Syllabus, Keith Aldis, itSMF UK CEO commented “we fully support this and will promote as we would promote our own.” The itSMF UK confirmed that this is a collective arrangement rather than competitive and that in order to enable successful ISO/IEC 20000 roll-out, they aim to partner with further Examination Institutes.

The Foundation Certificate in ISO/IEC 20000 is aimed at staff in internal and external service provider organisations who require knowledge and understanding of the ISO/IEC 20000 standard and its content. This supports the itSMF UK scheme which is for individuals who need to advise, guide and manage an ISO/IEC 20000 programme or conduct audits, specific courses are also run by the itSMF UK for consultants and auditors. The Foundation Certification provides a good base for delegates preparing for these more advance courses however it is not a pre-requisite.

Further information can be found at:
www.bcs.org/qualifications
www.itsmf.co.uk/isoiec20000
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