All News

Sign up for a masterclass on SFIA!

Put your IT skills on the map with our SFIA masterclass.

New owner for ITIL and the BMP Portfolio

Find out about the new Government/Capita joint venture

2013 Service Management Awards

It's time to think about this year's nominations.

ServiceTalk Spring 2013 is here

The latest news and analysis from the industry's leading service management magazine.

Spring Madness in the itSMF UK Bookshop

Grab a great 20% discount on our ITIL publication range

Ashley's Big Challenge hits £2000 for Macmillan

Thank you to all our sponsors!

Are you coming to Conference?

Be an early bird and book your place at ITSM13!

The Big Book Sale

Order a great selection of books with 20% discount

The truth behind ISO/IEC 20000 - itSMF UK Seminar 22 March

Book a place on the new ISO/IEC 20000 Seminar today!

Seminar: Transition Management - Arsenal FC - 21 March 2013

Come to Arsenal's Emirates stadium to get the full story about Transition Management at our 21st March Seminar in London

itSMF UK Tooling Event Review

Martin Thompson reviews our recent Software Tools Forum in January

9 books to see you through to ITSM13

Grab a great deal in our latest sale

How to Do CCRM Materials

Follow the link to download your Change Management Policy Template

Course endorsement goes global

The itSMF UK’s Course Endorsement Scheme has been given the global seal of approval by itSMF International, opening up the scheme to course developers who provide educational material and training programmes for international audiences.

itSMF UK pocket guides - special deal

Buy ten copies and save an extra 20%!

Training Survey 2013

Tell us about your ITSM training

I'm an itSMF UK member because...

Congratulations to the winner of our Christmas competition "I'm an itSMF UK member because..."

New members in December 2012

Welcome to all of the following who joined itSMF UK as new members in December 2012

North Region Event Report - 13th December 2012 at NHS Blood & Transplant

Find out what North Region members struggled through thick fog to hear about NHS Blood & Transplant's presentation, along with others

SFIA assessment for individuals and organisations

itSMF UK's new SFIA Skills Assessment allows individuals to identify their current relevant skills and the level achieved against these skills, offering an excellent way to focus on Continual Professional Development (CPD) plans.

SFIA Assessment - booking page for itSMF USA members

itSMF UK's new SFIA Skills Assessment allows individuals to identify their current relevant skills and the level achieved against these skills, offering an excellent way to focus on Continual Professional Development (CPD) plans.

itSMF UK in 2013

Changes to member services and fees in the coming year

New members in November 2012

Welcome to all of the following who joined itSMF UK as new members in November 2012

itSMF UK Transition Management SIG Conference 2012 report

Find out what the Transition Management Special Interest Group got up to during their 2012 Conference presentation

itSMF UK's 21st Conference a resounding success

A report on events at our annual gathering in London

International award highlights best practice around the world

The winning entries in itSMF's international submission of the year award

ITSM 12 - a resounding success

View the links, reports, blogs, photos and videos from this year's Conference

CSI SIG ITSM12 Conference Session Report

Find out what happened at the CSI SIG's "What a load of Balls" ITSM12 Conference session

Seminar: Business and Service Continuity and Major Incident Management - 05 Dec 2012 Bletchley Park

Want to find out more about Business & Service Continuity or Major Incident Management. Then come to this Seminar on 5th December at Bletchley Park

CSI SIG - 25 September 2012 Meeting Report

Find out what the CSI Special Interest Group covered in their last meeting when they looked at CSI and the Team

New members in October 2012

Welcome to all of the following who joined itSMF UK as new members in October 2012

AGM Calling Notice

Calling notice for our Annual General Meeting, with information about voting for the Board nominees

Call for Seminar Speakers for 2013

The 2013 Seminar schedule has now been published and we are looking for speaker submissions

It's ServiceTalk time!

View the Autumn issue online

New members in September 2012

Welcome to all of the following who joined itSMF UK as new members in September 2012

Using ITIL and ISO/IEC 20000 together

Take part in APMG's international service management survey - results will be revealed at Conference

Servicedesk and SLM Seminar Event Report

This is post event report about the September 2012 Seminar on Servicdesk & SLM from Chair Tony Price

2012 Election - Nomination Forms

This is the 2012 AGM calling notice with nominations for available positions

New members in August 2012

Welcome to all of the following who joined itSMF UK as new members in August 2012

Submission of the Year - your chance to vote!

Download this year's shortlisted submissions and make your choice

New members in July 2012

Welcome to all of the following who joined itSMF UK as new members in July 2012

Measure what matters!

A report on the itSMF UK Service Management Metrics and Reporting seminar

Ten reasons to attend ITSM12

Here are ten reasons to attend our special 21st birthday conference...

Seminar: Service Desk and SLM - Manchester - 12 Sept 2012

Want to find out more about Service Desk and how they are linked with Service Level Management? Come and attend the Seminar on 12th September in Manchester

ITSM12 Conference agenda now available

View the full programme for the itSMF UK Conference in November 2012

New members in June 2012

Welcome to all of the following who joined itSMF UK as new members in June 2012

Change Configuration & Release Seminar Report - June 2012

Change, Configuration and Release have proved to be very popular Seminar topis. Here is the report from our June 2012 Seminar

New members in May 2012

Welcome to all of the following who joined itSMF UK as new members in May 2012

New members in April 2012

Welcome to all of the following who joined itSMF UK as new members in April 2012

Sponsoring the itSMF UK 2012 Conference

Find out about our platinum, gold and silver packages