All News

News Review of itSMF and BCS Joint Conference

On 8th and 9th July our joint conference with BCS took place at the Olympia Conference Centre. The event, designed as an open forum, brought together world class experts both vendors and practitioners, focused on sharing CMDB/CMS (Configuration Manag

Blue Sky Thinking at The House of Lords Event

On the 3rd July we hosted an exclusive event at the House of Lords with Lord St. John of Bletso, to discuss the future of IT Service Management and sustainable computing.

itSMF Netherlands are looking for speakers for their conference in October

itSMF Netherlands Call for Papers

Announcing_Conference_2008_Programme

Announcing 2008 Conference Programme

itSMF UK Annual Awards

Nominations are now being accepted for the annual itSMF UK Service Management Awards.

COMING SOON - New publication from the itSMF CCRM!

Part of an emerging series of practical "how to" guides from itSMF UK, Change, Configuration and Release Management Explained is the work of the itSMF UK CCRM Special Interest Group.

e-Symposia News

The next e-Symposium will be held at 2pm, 17th July, on the topic of IT Governance

itSMF UK are proud to announce the Summer 2008 Publications Guide!

Take a look at the wide range of new publications on offer for Summer 2008 from itSMF UK.

2008 Conference Delegate Packages Now On Sale

2008 Conference Delegate Packages Now on Sale

ITIL V3 Qualification Titles Announced

The ITIL Qualification Board is pleased to make the following announcements regarding ITIL V3 qualifications.

Celebrations!

itSMF UK member of staff is one of the first to pass the Managers Bridge

Get involved with Publications

New books available and request for volunteer reviewers

itSMF UK takes in the Shows

Service Desk and IT Support, BCS, TSANet, SAM Scotland...

Announcing the itSMF UK Spring 2008 Publications Guide!

With a wide range of new publications on offer for Spring 2008, itSMF UK are proud to announce the New Spring 2008 Publications Guide.

Driving Real Value

itSMF UK Conference 2008

Key Element Guides - ITIL v3 in your pocket

Key Element Guides - ITIL v3 in your pocket

2009 itSMF UK Conference

2009 itSMF Conference to be held at Hilton Birmingham Metropole

A step-by-step guide to accreditation

itSMFInternational launches new title for ISO/IEC 20000 certification

itSMFI Vice Chair announced

Sharon Taylor, Chairman of itSMF International is delighted to announce Alex Kist as the organisation's Vice-Chairman.

The ITIL V3 Bridging Course Syllabus

This qualification will bridge the gap between the ITIL Managers Certificate in IT Service

itSMF Call For Papers 2008

itSMF announce their Call For Papers for their annual Conference and Exhibtion, Driving Real Value. If you would like to put your submission forward please click on the link.

ITIL V3 and ASL White Paper

ITIL V3 Alignment White Papers - ITIL V3 and ASL. This paper interfaces ITIL with another IT framework, the Application Services Library. There are both similarities and differences between ITIL and ASL.

2008 Conference Sponsorship

The sponsorship for the itSMF 2008 Conference is now available. The premier event in IT Service Management takes place at the Birmingham Metropole on November 10th - 12th

Corrections for Foundation Study Aid

OGC/TSO publish corrected Q+A

itSMF International Speaker Panel

itSMF International are building a database of experienced ITSM & ISO/IEC20000 presenters from all parts of the World.

Passing the PRINCE2 examinations

UK bookstore introduces new PRINCE2 titles

Foundation Study Aid

Foundation Study Aid selling well

Welcome to the itSMF

Welcome to the new itSMF website

itSMF UK Revolutionise their web communications

Leading by example, the itSMF has responded to its members needs, and a strategic review by the itSMF board, by redeveloping their website and operational systems compliment growing member requirements and a burgeoning organisation.

How to use the new Website

Our new website has been launched and here are details of how to login and the new features available

ITIL V3 Certification credit system finalised

The Chief Examiner for the ITIL Qualifications Scheme, Sharon Taylor, has released the final details of the credit system associated with the new ITIL V3 qualifications.

ITIL Refresh - 4th Edition

This edition takes a slightly different approach as it focuses on answering the communities questions. There are also contributions from itSMF and the Examination Institutes and last, but by no means least, Chief Architect Sharon Taylor.

Passing your ITIL Foundation

The Official Study Aid - "Passing your ITIL Foundation" is published

New Dictionary for ITIL V3

itSMF UK has published a new Dictionary of IT Service Management Terms, Acronyms and Abbreviations to accompany ITIL V3.

APMG present cheque for 100,000 GBP to itSMFI in support of IT service management community

On November 13 2007 the APM Group (APMG), which is responsible for the ITIL qualifications scheme, handed over a cheque for 100,000 GBP to Sharon Taylor, the itSMF International Chair designate.

Service Management Awards 2007

News of the Service Management Awards from the 2007 Conference

itSMF International AGM 2007

On the 31st of October the AGM and the full Chapter meeting for itSMF International was held in The Netherlands, at Kasteel De Vanenberg, Putten.

ITIL Refresh News - Get your questions answered in the November 2007 edition

Do you have any questions regarding ITIL V3? In the next edition of ITIL Refresh News, publishing Monday 12 November, the team will be attempting to answer as many of your questions as possible.

New itSMFI Executive Board

The Chairman of the Board of itSMF International, Brian Jennings, is pleased to announce the Appointment of the new itSMFI Executive Board

November e-Symposium Event Announced for November 15th

The November e-Symposium "IT Service Automation: Evolving IT to the Next Level of Service Management Maturity" will take place on November 15th 2007 at 09:00 - 12:00

ITILV3 Foundation Bridging Course Syllabus Released

The syllabus for the ITIL V3 Foundation bridging course has now been officially released by APM Group.

Qualifications Update - October 2007

Qualifications Update - October 2007

ISO/IEC 19770-1 Software Asset Management: Are You ready?

Prepare for ISO/IEC 19770-1 certification with this new self-assessment tool. Available in single-user and multi-user versions.

The ITIL Lifecycle Publication Suite - Choosing the correct format

The new ITIL v3 (Service Lifecycle) publications are available in several formats, and many itSMF members have asked for some guidance on selecting the right one.

itSMF International Chair's Report - October 2007

The itSMF International Board's Chairman Brian Jennings has published his latest report to the Chapters.