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itSMFI Board Talk Issue 1

As part of the International Executive Board's communication strategy, this communication will be coming to you each quarter.

As this is the first issue, we would welcome your feedback (as we will for any future editions). Tell us what you want to hear from the Board.

Welcome to the first edition of Board Talk from the Chair (David Cannon)

I have now had a couple of months of finding my way in this new role and coming to terms with the amount of work that comes along with the role. As you may have read in my introductory blurb my goal is that this year everything we do on the IEB will have two criteria:

  • Does it increase value to the National Chapters and their members?Members expect to be able to grow personally and professionally. They expect to benefit from sharing experience and knowledge. They want their organizations to benefit from what they learn from the itSMF
  • Does it contribute to industry growth? The industry we work in is maturing, and we have a huge opportunity to influence that growth in a positive way. The relationships we forge, and the knowledge that we contribute at every level will have a lasting impact on the industry

Please download the full detailed communication: itSMFI Board Talk - Issue 1