Change Management services and publications

Take our instant survey on Change Management (just six clicks), devised by itSMF UK's Scottish Regional Group, or find out more about the topic through the events and publications listed below.

Forthcoming change management events

From inception to implementation - Delivering agile and cost-effective change

London and South East Regional meeting, 24 November 2010, London Docklands

How is Management of Change addressed within Service Transition?

Scottish Regional meeting, 15 December 2010, Edinburgh

Change management publications

Making sense of Change Management

Making Sense of Change Management examines managing and leading change in an organization. It covers key scenarios, including business restructure, mergers and acquisitions, cultural change and IT-based process change

Achieving ISO/IEC 20000 : Enabling change

Provides advice on planning, designing and implementing change, configuration and release management. This enables the service provider to deliver changes and releases faster, better and cheaper in order to align with business needs.

Key element guide on Service Transition

This handy pocket guide covers the essential elements of the ITIL V3 core book on Service Transition, including the Change Management process.