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Events Overview

itSMF UK Events at a glance!

itSMF UK continue to roll out a range of new dates and events to keep pace with the evolving requirements of our members. Take a look though the various event types below or view our ‘schedule at a glance’ and events calendar.

2026 Event Schedule
Event Calendar

Annual Conference & Awards

Our two-day conference with four tracks of presentations, interaction and networking. Includes our annual awards, celebrating the achievements of service management individuals and teams.

Find Out More

Masterclasses & Simulations

Created and facilitated by industry experts providing real-world guidance and advice, our interactive masterclass and business simulation events take a fresh approach to the challenges faced by today’s practitioners.

View Upcoming Events

Communities of Practice

Exchange ideas and insights with like-minded members, focusing on areas of common interest, developing new guidance, and sharing knowledge and expertise with the wider membership.

FIND OUT MORE

Member Meet-ups

Informal learning through guest presentations and networking with service management professionals, where you can discuss issues of mutual interest with other members.

more details

Webinars

One-hour focused events, featuring a subject matter expert or member-based case study. Join them on the day and engage through the Q&A or catch up on demand!

VIEW UPCOMING EVENTS
WEBINAR RECORDINGS

Service Management Forums

Join us for three hours of presentations, Q&A and break-out discussions around a key industry theme or sector, a real opportunity to address the burning questions and challenges in the industry today.

View Upcoming Events
EVENT RECORDINGS

Leadership Council

Help to set the service management agenda with other senior industry professionals, debating issues of common concern and developing strategic guidance for our community.

MORE INFO

Ground Floor South
Burford House
Leppington
Bracknell
Berks RG12 7WW

Tel: +44 (0) 118 918 6500

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Event – ITIL Case Study Day

FREE for itSMF UK members, join us for a line-up of ITSM practitioners presenting ITIL case studies and deep-dive practice views. Settle into your seat at the British Motor Museum, network with other attendees, and join us on a journey of service management improvement with speakers from Bupa, The Salvation Army, Vodafone and PeopleCert.

17 September, 09:30 – 16:30

more information