IT Service Management Awards 2010
This year's IT Service Management Awards Dinner was held on 8th November at the Novotel London West. The winners and finalists were as follows - congratulations to all!
STUDENT OF THE YEAR - ISO/IEC 20000 (sponsored by APMG-International)
Winner
Louise Howson - Steria
Finalists
Anthony Nantes - Lucid It
Nick Lewis - Steria
STUDENT OF THE YEAR - ITIL (sponsored by APMG-International)
Winner
Richard Carpenter
Finalists
James Harkins
Nathan Pincher
TRAINER OF THE YEAR
Winner
Michelle Major-Goldsmith, Sysop
Finalists
Kevin Shaw, FOX IT
Andy Wright, Sysop
SUBMISSION OF THE YEAR (sponsored by Exin International)
Winner
Ian Macdonald, The Co-operative Financial Services
Finalists
Marie Gough, National Australia Group
Gillian Hughes/Sharon Hutchison, Standard Life
SERVICE INNOVATION OF THE YEAR (sponsored by Exin International)
Winner
GCHQ - GCHQ risk-based Service Transition, evaluation, Planning & Support (STePS) Coventry
Finalists
University - FELIX - Firstline Enduser Local Information eXchange
NHS (Connecting for Health) - The National Monitoring Service
SERVICE MANAGEMENT CHAMPION (sponsored by BCS)
Winner
Clare Hubbard, Met Office
Finalists
Paul Buxton, Logica plc
Bidemi Johnson, Northgate Information Solutions Ltd
SERVICE MANAGEMENT PROJECT OF THE YEAR (sponsored by Marval)
Winner
Deutsche Bank, Global Technology Production Management (GTPM)
Finalists
McKesson, ESR - Integrated HR and Payroll system
Centrica, Project Nexus
PAUL RAPPAPORT AWARD FOR OUTSTANDING CONTRIBUTION TO SERVICE MANAGEMENT
Ashley Hanna, HP
