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UK Submission of the Year awarded international prize

Service reporting paper wins inter-chapter competition

ISO/IEC 20000 standard: the parts explained

Four parts of the ISO/IEC 20000 standard are now available from the bookshop

CRC Energy Efficiency Scheme and role of ITSM

New White paper on CRC Energy Efficiency Scheme and the role of ITSM

Latest special offers in the bookstore

Save an extra 20% on selected ITIL V2 publications

New ITIL publications - Capability pocket guides, practice questions and more...

Following on from the highly successful ITIL V3 Foundation Handbook, itSMF UK's Publications Committee have written two excellent new pocket reference guides (published by TSO)....

ITIL V3 Foundation Handbook - the pocket guide for the NEW Foundation

ITIL V3 Foundation Handbook: now better than ever!

New core books for PRINCE2

Order the new books together at a special price

ITIL Live - the online resource for ITIL V3

ITIL Live - practical advice on implementing ITIL processes

New titles on CMDB and CobiT

CMDB and CobiT: Two new titles from the international service management community

Studying for the ITIL exams?

Pocket guides for Foundation and Intermediate levels

New Certificate of Contribution for itSMF UK Authors

itSMF UK has launched a new certificate which is awarded to any member whose written contribution is accepted for inclusion in our growing web-based collection of Submissions.

Lean books at lean prices

Books on lean service management recommended by an itSMF member

Browse the itSMF bookstore and save money!

Take a look at some recent additions to our range

New books from itSMF UK

itSMF announces new ITIL V3 Foundation Handbook pocket guide and SLM Practitioner's Guide

Announcing the itSMF UK Autumn Publications Guide 2008!

View our full range of IT Service Management publications online.

Introduction of UK Postal Charges

Like most online bookstores, we have been affected by steeply rising costs due to the price of fuel, so we have reluctantly had to introduce shipping charges on UK orders...

COMING SOON - New publication from the itSMF CCRM!

Part of an emerging series of practical "how to" guides from itSMF UK, Change, Configuration and Release Management Explained is the work of the itSMF UK CCRM Special Interest Group.

itSMF UK are proud to announce the Summer 2008 Publications Guide!

Take a look at the wide range of new publications on offer for Summer 2008 from itSMF UK.

Announcing the itSMF UK Spring 2008 Publications Guide!

With a wide range of new publications on offer for Spring 2008, itSMF UK are proud to announce the New Spring 2008 Publications Guide.

Key Element Guides - ITIL v3 in your pocket

Key Element Guides - ITIL v3 in your pocket

A step-by-step guide to accreditation

itSMFInternational launches new title for ISO/IEC 20000 certification

ITIL V3 and ASL White Paper

ITIL V3 Alignment White Papers - ITIL V3 and ASL. This paper interfaces ITIL with another IT framework, the Application Services Library. There are both similarities and differences between ITIL and ASL.

Corrections for Foundation Study Aid

OGC/TSO publish corrected Q+A

Passing the PRINCE2 examinations

UK bookstore introduces new PRINCE2 titles

ITIL Refresh - 4th Edition

This edition takes a slightly different approach as it focuses on answering the communities questions. There are also contributions from itSMF and the Examination Institutes and last, but by no means least, Chief Architect Sharon Taylor.

Passing your ITIL Foundation

The Official Study Aid - "Passing your ITIL Foundation" is published

New Dictionary for ITIL V3

itSMF UK has published a new Dictionary of IT Service Management Terms, Acronyms and Abbreviations to accompany ITIL V3.

ISO/IEC 19770-1 Software Asset Management: Are You ready?

Prepare for ISO/IEC 19770-1 certification with this new self-assessment tool. Available in single-user and multi-user versions.

The ITIL Lifecycle Publication Suite - Choosing the correct format

The new ITIL v3 (Service Lifecycle) publications are available in several formats, and many itSMF members have asked for some guidance on selecting the right one.