itSMF UK 2010 AGM Advanced Notice of Election Process

Advanced Notification of 2010 AGM Election Process

Member Meeting Hosts needed for 2011

We are currently looking for hosts for our member meetings around the UK in 2011.

Video from ISM Webinar June 2010

If you missed the first ISM Webinar back at the end of June then you now have the ability to watch it on demand.

Time for a Change for Service Transition SIG

Renamed CCRM Working Party seeks new recruits

ServiceTalk July 2010 is now available

View the new issue online

CEO Keith Aldis steps down

itSMF UK Chief Executive Keith Aldis announces his intention to step down

Pink Elephant announced as Platinum Sponsor for Conference

The itSMF UK is extremely excited to announce that the headline Platinum sponsor for the 2010 itSMF UK Conference will be IT Management experts Pink Elephant.

Conference programme released

The Programme for the itSMF UK 2010 Conference is now released! Come and see just what is in store for London and why you should be a part of it.

SFIA Foundation Skills Update June 2010

Read the latest June 2010 SFIA Foundation skills update

itSMF UK CEO Keith Aldis steps down as itSMFI Company Secretary

itSMF UK CEO Keith Aldis steps down as itSMFI Company Secretary and starts a handover period

SFIA Foundation and CompTIA form partnership to upskill the IT industry...

A new partnership between the SFIA Foundation and CompTIA will help organisations to develop the skills of their workforce more effectively.

Foundation for Success

itSMF UK Chair Barry Corless trains UK Staff for ITIL V3 Foundation

itSMF UK and TM Forum working together

For some time now, itSMF has been working jointly with the TMF to define how the work of both organisations can be used in an integrated manner. Click here to read about the work currently underway in this joint initiative...

itSMF UK thrilled to announce final official sponsor as Hornbill

The newly released exclusive corporate sponsorship was released this year and aims to strengthen both organisations objectives through a tailored package. Hornbill agreed to the final sponsorship opportunity available on 21st January 2010...

Axios Systems announced as first official itSMF UK sponsor

itSMF UK are exceptionally pleased to announce long term members, Axios Systems, as our first official sponsor...

Important changes to our Regional structure

Over the course of the last six months we have been reviewing the delivery structure for our free Member meetings: the Regional’s and SIGs….

ITIL at 20: looking back and moving forwards

OGC's Frances Scarff speaks to ServiceTalk about the achievements and milestones of the last twenty years, the scope of the Mandate for Change, and the challenges and opportunities that lie ahead

New ITIL publications - Capability pocket guides, practice questions and more...

Following on from the highly successful ITIL V3 Foundation Handbook, itSMF UK's Publications Committee have written two excellent new pocket reference guides (published by TSO)....

The itSMF UK Conference hailed a great success...

Read all about the Conference here…view all the latest news including the opening and closing video’s and the IT Service Management Award Winners!

itSMF International Chair, Sharon Taylor Steps Down

Sharon Taylor has notified the itSMF International Board of her intention to officially step down as its Chairman...

The SFIA Foundation Announces Spanish Language Version of SFIA

Users can now obtain a Spanish version of Skills Framework for the Information Age

ITIL: 20 years old and still improving

Best Management Practice invites you to Celebrate ITIL’s 20th Birthday...

Is there a skills & qualification gap in the senior IT market?

The itSMF UK, the BCS and the SDI have joined forces to look at just whether there is a gap in both or either the skills and qualification markets in the more senior echelons of the IT world...

Finalists announced for the 2009 itSMF UK IT Service Management Industry Awards

The itSMF UK is very proud to announce the finalists for this year’s prestigious IT Service Management industry awards

itSMF UK 2009 AGM Calling Notice

This is the Calling Notice for itSMF UK AGM 2009

New Sustainable Service Management Special Interest Group....

John Godwin of Attenda Ltd and Paul Brayford of the Audit Commission have been elected as Chair and Vice-Chair of the new Sustainable Service Management Special Interest Group respectively.

The World's Leading IT Service Management Conference....Programme Released

Our Conference preparations are underway and we are now pleased to release our full Conference Programme for the two day event, you can either download as a PDF or view full presentation and speaker biographies...

itSMF Member Notice: Elections 2009

In accordance with the Articles of Association and the current rules of the organisation, itSMF Limited is required to hold an Annual General Meeting (AGM) and to elect new members of its Management Board.

itSMF UK Recognise ISEB's Foundation Level Qualification in ISO/IEC 20000

After conducting a full review of ISEB’s Foundation Syllabus, Keith Aldis, itSMF UK CEO commented "we fully support this and will promote as we would promote our own."

ITIL V3 Foundation Handbook - the pocket guide for the NEW Foundation

ITIL V3 Foundation Handbook: now better than ever!

Be part of our new and improved discussion forum

Subscribe to the Discussion Forum's and interact with your fellow experts

New Certificate of Contribution for itSMF UK Authors

itSMF UK has launched a new certificate which is awarded to any member whose written contribution is accepted for inclusion in our growing web-based collection of Submissions.

Lean books at lean prices

Books on lean service management recommended by an itSMF member

What's new in the itSMF bookstore?

Recent publications and additions to our range

Service Catalogues and How to Apply Them - itSMF UK Seminar

The ITIL term Service Catalogue is commonly misunderstood. However its importance is now generally recognised, and with ITIL V3 it has moved from being 'nice to have' to a business critical asset...

itSMF UK Announces Interim Chairman, Barry Corless

The itSMF UK Management Board unanimously confirmed their acceptance that Barry Corless steps into the post of itSMF UK Chairman with immediate effect.

Announcing the itSMF UK Winter Publications Guide 2009!

View our full range of IT Service Management publications online.

itSMF UK Sponsor BCS Service Manager of the Year Award

itSMF UK attended the prestigious BCS IT Industry Awards as sponsors of the, Service Manager of the Year Award...

itSMF UK Team Updates: A Restructure to Make a Difference

In order to improve our efficiency and to enable a greater level of value for our members to be achieved from our work, the UK Chapter of the itSMF movement, has been restructured.

itSMF UK Chairman Steps Down

itSMF UK Chairman, Maggie Kneller, has stepped down as Chairman, with immediate effect.

Real progress is being made in the development and implementation of ITIL V3 qualifications

Keith Aldis, CEO, itSMF, said in a statement released today: We are very pleased to be able to support, engage on and oversee how things are going with the introduction of ITIL qualifications into our industry.

The SFIA Foundation Announces Version 4 of SFIA

With full details being released on 4th December at the Foundations eighth annual Skills Management conference...

itSMF UK's first Annual Review

The itSMF UK Annual Review 2007/8 is now available to view online.

New books from itSMF UK

itSMF announces new ITIL V3 Foundation Handbook pocket guide and SLM Practitioner's Guide

Inaugural itSMFI Chapter Leadership Conference a great success

The itSMF International Board met its Chapters on Friday the 14th November 2008, at the Hilton, Warwick in the UK. Of the 53 Chapters currently chartered, 43 Chapters attended both the Annual General Meeting and Annual Chapter Meeting held over 2 1/2

Members feedback wanted for BSI Survey: Information Security and Governance Standards

The British Standards Institution (BSI) are conducting this short survey, and are looking for itSMF members feedback, to establish customer requirements for information security and governance standards.

itSMF UK Supports IBMs Service Management World Tour

With the lead up to our 17th annual Conference and Exhibition of which IBM are Platinum Sponsors, we were only too pleased to show our presence at the UK stint of the IBM Service Management World Tour.

itSMF New Membership Structure

itSMF UK announce new membership Structure

Introduction of UK Postal Charges

Like most online bookstores, we have been affected by steeply rising costs due to the price of fuel, so we have reluctantly had to introduce shipping charges on UK orders...

itSMF UK in the news - Government Technology Sept 2008

In May 2007 ITIL 2007 V3 was launched. So how has the industry accepted it and what are the fundamental differences between V3 and V2, asks Megan Pendlebury, itSMF UK. ...