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Latest News

Change Configuration and Release Management Seminar 07 March 2012

Want to find out how Change, Configuration & Release Management is being managed? Then attend this Seminar on 7th March 2012 in Sheffield

itSMF UK London and South East Region Vice Chair Election

Register your vote for the new Vice Chair

itSMF UK North Region Vice Chair Election

Register your vote for the new Vice Chair

Proactive Problem Management Seminar - 08 Feb 2012

Come and find out how to deal with Problem Management at our first seminar in 2012

itSMF UK Central Region Vice Chair Election

Register your vote for the new Vice Chair

itSMF UK South West & South Wales Regional Vice Chair Election

Register your vote for the new Vice Chair

SLM: Service Excellence Seminar - 07 December 2011 - Imperial War Museum Duxford

Come along to this Seminar to find out more about SLM and Service Excellence

Call for Seminar Speakers for 2012

The 2012 Seminar schedule has now been published and we are looking for speaker submissions

Future seminar topics - looking for your feedback

Help us to fine-tune the seminar programme for late 2011 and 2012

Seminar: Raising Service Desk Standards - 15th September 2011 - Hilton Liverpool

Do you want to attend the joint Seminar with SDI in Liverpool with a title of Raising Service Desk Standards

itSMF UK Conference 2011 Agenda now available

Download a copy of the Conference 2011 Agenda and start planning your visit

Effective CSI Seminar - 22 June 2011 - Royal Marines Museum Southsea

Come along to this Seminar to find out more about Effective CSI and how to drive down the cost and improve the efficiency of IT

Service Transition: Painless go lives Seminar - Edinburgh - 18th May 2011

Attend this Seminar to get practical guidance to build on what the books tell you about effective service transition. Hear about how you can introduce changes and new services that do what they are meant to do,

priSM Webinar 1st March 2011

priSM Webinar 1st March 2011

Practical Service Strategy Seminar - Newbury - 16th March 2011

Need to find out more about how to create your Service Strategy? Then attend this seminar at Newbury Racecourse

Introducing and Improving Problem Management - 16th February 2011

Come and attend this Seminar to find about how to maximise your investment by Introducing and Improving Problem Management

Service Management in Virtual Environments - 1st December 2010

Come and attend this Seminar to find about Service Management in virtualised environments

Central Region Meeting, Sept10

Mike O'Brien reports on the recent Central Region and SLM SIG meeting, hosted by Rolls Royce

Service Transition at Silverstone

Steve Straker attended our recent Service Transition seminar at Silverstone. Here he reflects on a very useful and thought-provoking day.

Service Desk, Incident & Problem Seminar - 29th September 2010

Come and attend this Seminar to see how to make cost savings through improved processes

Service Transition Seminar at Silverstone

After the Service Transition Seminar At Silverstone take the opportunity to see the track and stand on the F1 Podium

Transition SIG Chair steps down during Maternity Leave

Current Transition SIG Chair Vawns Guest steps down during maternity leave

Social Networking Links

Join itSMF UK across the Internet via your favourite Social Networking source

Measuring for Performance Webinar - 14th Sept 2010

Come and join us for a 1hour webinar on Measuring for Performance

Service Transition Seminar - 7th September 2010

Come and hear the latest thinking about Service Transition at this Seminar at Silverstone Circuit

Member Meeting Hosts needed for 2011

We are currently looking for hosts for our member meetings around the UK in 2011.

Video from ISM Webinar June 2010

If you missed the first ISM Webinar back at the end of June then you now have the ability to watch it on demand.

Pink Elephant announced as Platinum Sponsor for Conference

The itSMF UK is extremely excited to announce that the headline Platinum sponsor for the 2010 itSMF UK Conference will be IT Management experts Pink Elephant.

Conference programme released

The Programme for the itSMF UK 2010 Conference is now released! Come and see just what is in store for London and why you should be a part of it.

The itSMF UK Conference hailed a great success...

Read all about the Conference here…view all the latest news including the opening and closing video’s and the IT Service Management Award Winners!

Finalists announced for the 2009 itSMF UK IT Service Management Industry Awards

The itSMF UK is very proud to announce the finalists for this year’s prestigious IT Service Management industry awards

The World's Leading IT Service Management Conference....Programme Released

Our Conference preparations are underway and we are now pleased to release our full Conference Programme for the two day event, you can either download as a PDF or view full presentation and speaker biographies...

NEW SEMINAR - 'Service Catalogues and How to Apply Them' Repeat

Due to popular demand 'Service Catalogues and How to Apply Them' seminar is being repeated

Service Catalogues and How to Apply Them - itSMF UK Seminar

The ITIL term Service Catalogue is commonly misunderstood. However its importance is now generally recognised, and with ITIL V3 it has moved from being 'nice to have' to a business critical asset...

Inaugural itSMFI Chapter Leadership Conference a great success

The itSMF International Board met its Chapters on Friday the 14th November 2008, at the Hilton, Warwick in the UK. Of the 53 Chapters currently chartered, 43 Chapters attended both the Annual General Meeting and Annual Chapter Meeting held over 2 1/2

itSMF UK Supports IBMs Service Management World Tour

With the lead up to our 17th annual Conference and Exhibition of which IBM are Platinum Sponsors, we were only too pleased to show our presence at the UK stint of the IBM Service Management World Tour.

News Review of itSMF and BCS Joint Conference

On 8th and 9th July our joint conference with BCS took place at the Olympia Conference Centre. The event, designed as an open forum, brought together world class experts both vendors and practitioners, focused on sharing CMDB/CMS (Configuration Manag

itSMF UK takes in the Shows

Service Desk and IT Support, BCS, TSANet, SAM Scotland...

itSMF International Speaker Panel

itSMF International are building a database of experienced ITSM & ISO/IEC20000 presenters from all parts of the World.