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Thursday, 17 May 2012
Extracts from publications (not published papers)
Title: Service Level Agreement Template
Author: itSMF UK SLM Special Interest Group
Description:
This Service Level Agreement Template is extracted from the new itSMF UK publication Service Level Management â€" a Practitioner's Guide, due to be published in October 2008. For further information, please contact publications@itsmf.co.uk
This Service Level Agreement Template is extracted from the new itSMF UK publication Service Level Management â€" a Practitioner's Guide, due to be published in October 2008.
For further information, please contact publications@itsmf.co.uk
File (right click to download): SLA_Template
