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Events Overview

itSMF UK offers a wide selection of events for both members and non-members. Members receive discounts when booking onto the paid events.

 

Annual Conference, Exhibition and Awards - ITSM14

ITSM14 is due to take place at the Novotel London West in Hammersmith on 10-11 November 2014.

For more information on sponsorship opportunities or exhibiting, please contact colin.dudley@itsmf.co.uk

We also host the Annual ITSM Awards dinner on the Monday night at Conference, with categories including:

  • Service Management Project
  • Service Management Team
  • Service Innovation
  • Ashley Hanna Award for Contributor of the Year
  • Paul Rappaport Award for Outstanding Achievement in ITSM
  • Student of the Year: ITIL
  • Student of the Year: ISO/IEC20000
  • Trainer of the Year
  • Submission of the Year

For further information about entering for the 2014 awards, please contact mark.lillycrop@itsmf.co.uk

 

Seminars

Seminars are one-day events on Service Management topics with an accompanying exhibition. There are on average 6 seminars per year and these are available to both members and non-members. Each event is sponsored and normally will include 4 presentations from member organisations. They take place in locations throughout the UK, in towns such as London, Birmingham, Manchester, Leeds and Edinburgh. 

Our next seminars are:

Continual Service Improvement, 26 June, Easthampstead Park, Bracknell, Berks

Major Incident Management, 2 July, Lords Cricket Ground, London

Service Management in the Cloud, 3 October, Hyatt Regency Hotel, Birmingham

Other event titles to follow shortly.

Places at seminars cost £199.00 + VAT for members and £325.00 + VAT for non-members. For more information, please go to Event Search 

 

Masterclasses

Our ITSM Masterclass series are intensive, interactive events aimed at developing knowledge and skills in key areas of service management. Each one-day event is designed for 10 to 15 students and is led by an experienced practitioner who will shape the content to attendees' specific requirements.

Upcoming events in this series include:

CHANGE MANAGEMENT, 13 May, Reading
BUILDING A SUCCESSFUL SERVICE CATALOGUE, 28 May, Reading
SFIA-ROLES, SKILLS, CAREERS AND DEVELOPMENT IN SERVICE MANAGEMENT, 3 June, Reading
SOFTWARE ASSET MANAGEMENT IN THE ORGANISATION, 17th June, Reading
PROACTIVE PROBLEM MANAGEMENT, 8th July, Reading
SERVICE INTEGRATION AND MANAGEMENT (SIAM), 15th July, Reading
SUPPLIER RELATIONSHIP MANAGEMENT, 2nd September-Reading

Places at masterclasses cost £395.00 + VAT for members and £795.00 + VAT for non-members. For more information, please go to Event SearchEvent Search

 

Twitterchats

The ITSM Big4 Agenda Twitterchats provide an opportunity for members to meet once a month on Twitter to exchange ideas and catch up with the latest thinking around Back to Basics, Skills, ITSM and Agile, and Managing Complexity. To join the discussion (usually 8.00pm on the second Wednesday of the month), just follow the hashtag #itsmbig4 - and remember to include it in your own tweets.

 

Tool Integration Forums

Our Tool Integration Forums go beyond a simple comparison of individual point solutions, exploring the experiences of users, vendors and consultants in providing genuine integration and interoperability of their tools.

For details of the next Forum, please go to Event SearchEvent Search

 

Regional Meetings

We run six regional groups around the country with the meetings available to members only (members can attend any group's meetings free of charge, but must register to attend). Each region has an elected chair and vice-chair and holds three meetings per calendar year. These meetings are interactive sessions which include workshops, networking and relevant presentations linked to the day's topic.

The regions are:

For more information about regionals (speaking, hosting or logistics), please contact Teresa Corre (teresa.corre@itsmf.co.uk)

To see what Regional Meetings are currently available please go to Event Search

 

Special Interest Groups

We currently run a number of Special Interest Groups (SIGs) that look at either specific topics within Service Management or specific sectors in our industry. Each group is run by a working party that delivers public meetings around the country. Members can attend any SIG group's meetings free of charge, but must register to attend.
 
The current range of SIGs are:
 

To see what SIG Meetings are currently available please go to Event Search. If you are interested in getting involved in a particular SIG please contact events@itsmf.co.uk