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itSMF UK Service Management Awards 2007

The prestigious itSMF UK Service Management Awards are the highly acclaimed, nomination-driven awards given to the top Service Management professionals and organisations in the UK. The awards are market recognised and are open to both members and non-members of itSMF UK. Winners of previous awards include high profile organisations such as Barclays, DHL, ESB Dublin, Exel, Hewlett Packard, Microsoft and Oxford University Press that prove that using ITILĀ® and Best Practice brings results. All winners have one thing in common - a demonstrable commitment to the concept and application of best practice to provide real value and results.

The7 Award Categories

  • Student of the Year
  • Trainer of the Year
  • Service Management Champion of the Year
  • Project of the Year
  • Innovation of the Year
  • Submission of the Year
  • Special Award
     

Student of the Year - Dinah Turner, Dept for Work and Pensions

Student of the Year - Dinah Turner, Dept for Work and Pensions

This is awarded to the student who has the highest mark in the ISEB Service Managers examination over the past year. This is the only award that does not have nominations and is purely based on the examination results issued by the ISEB.


Trainer of the Year - John Griffiths

 

Trainer of the Year - John Griffiths, Fox ITThis is awarded to the individual who the judges feel have a high evidence of customer satisfaction when it comes to training. This award is for an individual and will not endorse any one organisation. The individual will need to have been training for a period of years with a high level of customer satisfaction 

This individual will need to a recognised APMG, EXIN or ISEB trainer and can be nominated by candidates they have trained.


Service Management Champion of the Year - Marc Guy, The Central Office of Information

Service Management Champion of the Year - Marc Guy, The Central Office of Information

The Service Management Champion Award is for an individual service management professional who, in the judge's view, has made the most outstanding contribution within the Service Management industry during the year.


Project of the Year - Provident Financial, Insight Service Management

Project of the Year - Provident Financial, Insight Service Management

This Award is aimed at customer organisations implementing solutions internally, and is awarded to the organisation that, in the view of the judges, has implemented the most challenging/successful Service Management Project during the preceding year.

 

Innovation of the Year - Virgin Money & Axios, ITSM Self-Service Lunch Ordering

Innovation of the Year - Virgin Money & Axios, ITSM Self-Service Lunch Ordering

This award is for the most novel project, product or service that has been developed over the past year. It covers innovative ideas that have been implemented within the IT Service Management arena with results, giving clear evidence of the benefits, including financial, that have flowed from the development of this project, product or service.

 

Submission of the Year - NAG Service Management - The Success Story - Julie MacMillan, National Australia Group

Submission of the Year - NAG Service Management - The Success Story - Julie MacMillan, National Australia Group

This award is for the best submission, in the opinion of the judges, which can be either a white paper, case study, points of view, hints and tips or practical advice. These should be submitted on the understanding that it could be useful to our members.The award will offer PR opportunities and help build a comprehensive database of papers, case studies, reference materials and white papers covering all service management disciplines and beyond.

 

Special Award - David Wheeldon

Special Award - David Wheeldon

For all his work in the Service Management area.